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Whose outcomes are they anyway? Report of the pilot evaluation of a joint service

Miller, Robin and Dickinson, Helen and Glasby, Jon and McCarthy,, Linda (2011) Whose outcomes are they anyway? Report of the pilot evaluation of a joint service. Journal of Integrated Care, 17 (1). pp. 37-44. ISSN 1476-9018

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URL of Published Version: http://www.emeraldinsight.com/journals.htm?issn=1476-9018&volume=17&issue=1&articleid=1934374&show=html

Identification Number/DOI: 10.1108/14769018200900006

Health and social care partnership working is often predicated on the notion that it improves outcomes for service users. Yet there is a lack of evidence linking partnerships to changes in outcomes. Against this background, the Health Services Management Centre at the University of Birmingham designed the Partnership Outcomes Evaluation Toolkit (POET) specifically to evaluate health and social care partnerships in terms of service user outcomes. This paper reports on the field testing of POET with Sandwell Integrated Support Service. This research provided a number of interesting insights into this service, and indicated some dissonance between staff and service user and carer expectations.

Type of Work:Article
Date:2011 (Publication)
School/Faculty:Colleges (2008 onwards) > College of Social Sciences
Department:Health Services Management Centre
Keywords:Evaluating Partnerships; Outcomes; Children's Services
Subjects:H Social Sciences (General)
Institution:University of Birmingham
Copyright Holders:Emerald
ID Code:1352
Refereed:YES
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